DESIGN CENTER REPRESENTATIVE

JOB SUMMARY

Responsible for answering all advertising calls, setting appointments and maintaining accurate database information.

ESSENTIAL REQUIRMENTS

High School diploma or equivalent
Demonstrated knowledge and ability to use computers and appropriate company software program(s)
Advance phone skills
Ability to communicate effectively and build relationships with customers
Knowledge of Design Center's policies and scripts
Basic knowledge of RBA Products
Ability to self-manage time and activities to meet deadlines, goals and customer requirements
Ability to communicate effectively (read, write and speak) in English.

DUTIES AND RESPONSIBLITIES

Answer all incoming advertising calls
Organize and follow through with all lead information
Make all confirmation calls two days before appointments
Fax - email leads to outside sales representative
Maintain contact with sales representative regarding schedules
Responsible for maintaining accuracy of scheduling board
Mail out customer information upon request
Assist receptionist with overflow phone calls as needed
Be courteous, neat, clean and in proper uniform
Always follow all company policies
Attend company meetings and seminars as required
Advise Supervisor of anything that employee becomes aware of that could be important to improving the profitability, competitiveness or safety policies of the company
Any other duties or responsibilities deemed necessary by management

Clark Adams Co. Windows and Doors WRS employment policy is “at-will”. Under the “at-will” policy, neither you nor Clark Adams Co. Windows and Doors WRS is committed to continuing the employment relationship for any specific term. Rather, the employment relationship will continue at-will. Either party may terminate the relationship at any time, with or without cause and with or without notice. Also Clark Adams Co. retains the right to demote, transfer, change job duties and change compensation at any time with or without notice and with our without cause in its sold discretion. No one other than the President Clark Adams Co. WRS has the authority to alter this agreement, or to enter into an agreement for employment for a specified period of time, and any such agreement must be in writing and must be signed by the President of Clark Adams Co. Windows and Doors WRS. In deciding to work for Clark Adams Co. WRS or continuing to work for Clark Adams Co. WRS you must understand and accept these terms of employment.